At Cauvery’s World, we strive to provide the best quality jewellery and clothing. However, if you are not fully satisfied with your purchase, we’re here to help.

1. Return Eligibility

• Products can be returned within 7 days of delivery.
• Items must be unused, unworn, and in original condition with all tags and packaging intact.
• Returns are only accepted for items that are damaged, defective, or incorrect.

2. Non-Returnable Items

• Used or worn products
• Items without original packaging or tags
• Customized or made-to-order products
• Personal hygiene items (if applicable)

3. Return Process

• Contact our support team within 7 days of receiving your order.
• Share your order details along with images of the product (if damaged/incorrect).
• Once approved, we will guide you through the return process.

4. Refund Policy

• Refunds will be processed after the returned product is received and inspected.
• The refund amount will be credited to your original payment method within 5–7 business days.
• In case of Cash on Delivery (COD), refunds may be processed via bank transfer or store credit.

5. Exchange Policy

• Exchanges are allowed for size issues or defective products, subject to availability.
• If the desired product is not available, a refund or store credit will be provided.

6. Shipping Charges

• Return shipping charges may apply unless the product is damaged or incorrect.
• Original shipping charges are non-refundable.

7. Cancellation Policy

• Orders can be cancelled within a limited time after placing them.
• Once shipped, orders cannot be cancelled.

8. Important Note

• Slight color variations may occur due to lighting and screen differences and will not be considered as defects.